The Military Personnel Flight manages base relocations, personnel reliability program, DEROS, duty status, reenlistments, promotions, retirements, outbound assignments, evaluations, classifications, adverse actions, awards and decorations, passports, ID cards, DEERS updates, command sponsorship, leave policy and processing and special duty applications.
* The Military Personnel Flight has walk-in and appointment hours for various functions. Please see details in the Contact section.
Customer Support/ID Cards:
ID Card Renewal Process Instructions
Career Development:Consecutive Overseas Tour (COT) Entitlement updates:
Please visit your CSS to initiate the following items:
When requesting a passport appointment, please let us know what type of passport(s) are needed, as well as how many applicants need an appointment.
The current wait times for receiving your passports after applying are below:
To be cleared from virtual out-processing please send us a copy of your PCS, Retirement, or Separation orders to this org box.
For any other inquiries or concerns, please e-mail us at
Tourist passports for both minors and adults (used for leisure travel)
Dependents overseas are highly encouraged to have both tourist and no-fee passports. No-fee passports are not to be used for leisure travel; they are for official travel only (to be used with PCS or TDY orders). No-fee passports with Status of Forces Agreement (SOFA) are normally required for dependents to PCS out of commercial ports.
Tourist Passport and other fees are as follows:
Read More Tourist Adult Renewal/Name Change (DS-82).
Read More Tourist Initial (DS-11).
Yes, both parents need to be present when applying for passports for children 15 years of age and younger.
If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 “Statement of Consent." You must submit the completed form with the child's passport application. The parent that cannot go with the child must:
Is it acceptable for my child’s eyes to be closed in his/her photo?
It is acceptable if an infant's eyes, particularly a newborn's, are not, or are not entirely, open.
**All other children must have their eyes open and looking straight ahead towards the camera.
Please download and carefully review the "Register Your Newborn Guide (CRBA)" by following the link Read More below.
When ready to apply for the Consular Report of Birth Abroad (CRBA) online, visit the MyTravelGov website. The new eCRBA process allows U.S. citizen parents to complete an online CRBA application, upload all required documents, and submit payment prior to scheduling an appointment for acceptance of the original documents at our office. Any passport applications for the newborn can also be processed during this appointment.
NOTE: We highly encourage parents to apply for a tourist and no-fee passport for their newborn, who must be command sponsored and enrolled in DEERS to apply for a no-fee passport. Also, both parents and the baby must be present during the appointment. The $100 fee for the eCRBA will be paid for online after you complete your application. The $135 fee for a tourist passport must be paid for during your appointment at our office.
-- Consular Report of Birth Abroad Online Fee $100
Please be advised Passport Agents are unable to answer the phone if they are conducting an interview. If you call our Passport office at DSN: 452-4448 and do not get an answer, please feel free to email our org box at
Baby Passports and birth certificate applications (Consular Reports of Birth Abroad) are by appointment only. Please send us an email (
No-Fee and Official passports (for official travel on orders only)
Diplomatic passports (documentation from the customer is required)
Who is eligible for an Official or Diplomatic passport?
22 CFR §51.3 states that an official passport is issued to an official or direct hire employee of the U.S. government traveling abroad to carry out official duties. A Diplomatic passport is issued to a Foreign Service Officer or to a person having diplomatic status or comparable status because he or she is traveling abroad to carry out diplomatic duties on behalf of the U.S. government.
May I use my Official or Diplomatic passport for personal travel?
For personal travel, you must use a tourist passport.
Can I have an Official and Diplomatic passport at the same time?
No, you may not hold an official and a diplomatic passport at the same time. If you require another type of special issuance passport for a particular job or assignment, you may be asked to turn in your valid Official or Diplomatic passport to be filed at the Special Issuance Agency.
Please contact your UDM (deployments) or the Passport Office for more details.
What are the SOFA status benefits and responsibilities?
Who is entitled to a SOFA certificate?
What documents do I need to receive a SOFA certificate?
If dependents do not possess a valid ID card (i.e. children under the age of 10), the sponsor will need to provide a DD Form 1172-2 as verification that the dependents are enrolled in DEERS.
If you need a SOFA card, please read more below.
How Can I Apply for a Social Security Number?
To apply for a social security number, complete the SS-5-FS (Application for a Social Security Card) and send along with required documents/certified copies to the Frankfurt Consulate.
Consulate Frankfurt Attn:
SSA/FBU Giessener Str. 30
60435 Frankfurt am Main
For more instruction, please click here.
If you have any questions and to request certified copies, contact the passport office at DSN 452-4448.
Mailing your Social Security Number Application
To avoid delays and increase security for return of your documents, we recommend you send applications and certified copies via any registered carrier of your choosing that can provide a tracking number. Please note that mail sent through the Post Office on base may not be tracked.
You are responsible for keeping records of your tracking number.
We do not provide a receipt status or an interim status on submitted applications for a social security number.
SSN Cards are mailed from Social Security headquarters in the U.S. and not the Federal Benefits Unit.
Checking the Status of Your SSN Number Application
Request via e-mail:
Request by telephone: 069-90-555-1100
Mon, Tues, Thurs 0900-1100
Provide name and date of birth. Leave contact info such as your e-mail and telephone number.
Contact your Unit Deployment Manager (UDM) and provide them with the following information:
Your UDM will submit the request to the IPR office on your behalf.
Orders are normally created when members are within 30 days of their first movement date and are medically cleared. If you are selected for a short notice tasking, your orders are created as soon as you are medically cleared.
Final outs are scheduled the duty day prior to your departure. Your UDM will send a request to the IPR office on your behalf.
Send an email to
*You can also submit SOFA application online, please allow 2 business days for processing.
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